1. Introduction to Hyperoptic Broadband
Hyperoptic, a leading broadband supplier in the UK, offers some of the fastest internet speeds in the country with their top tier package providing symmetrical download and upload speeds averaging at 900Mbps. Their network infrastructure, often referred to as Fibre To The Premises (FTTP) or Full Fibre, uses fiber direct from the exchange to the building. Hyperoptic has a range of broadband-only and broadband & phone packages available on 24-month, 12-month, or rolling monthly contracts at different prices. The company has been awarded the ‘Best Superfast Broadband Provider’ at the Internet Service Providers Association awards. The full-fibre broadband network is currently available in large blocks of flats and apartments across 57 UK towns and cities, including London, Leeds, Liverpool, Manchester, Newcastle, and Nottingham, covering approximately 1.15 million homes.
2. Hyperoptic Broadband: Packages
| Package | Hyperoptic 1Gb Hyperfast Fibre Broadband & Phone | Hyperoptic 150Mb Superfast Fibre Broadband & Phone |
|---|---|---|
| Speed | Average download and upload speeds of 900Mbps | Average download and upload speeds of 158Mbps |
| Data | Unlimited monthly downloads with no speed reductions, even at peak times | Unlimited monthly downloads with no speed reductions, even at peak times |
| Calls | Evening and weekend phone calls to UK landlines and 0845/0870 numbers, with options to upgrade to anytime or international call plans | Evening and weekend phone calls to UK landlines and 0845/0870 numbers, with options to upgrade to anytime or international call plans |
| Contract | Minimum 24 month line rental and broadband contract | Minimum 24 month line rental and broadband contract |
| Router | Free Hyperhub wireless router | Free Hyperhub wireless router |
| Support | 24/7 customer support | 24/7 customer support |
| Installation | FREE installation worth £200 | FREE installation worth £200 |
| Activation Fee | A £19 activation fee applies (usually £39) | A £29 activation fee applies |
| Cost | £0 a month for 3 months, then £47 per month thereafter. This includes Hyperoptic phone line rental | £0 a month for 3 months, followed by £34 per month after. This includes Hyperoptic phone line rental |
| Further Information | Please click here for further information at Hyperoptic | Please click here for further information at Hyperoptic |
Customer Support
You can contact Hyperoptic Broadband customer service via 03 numbers, which means that the cost of the call is no more expensive than a call to a standard 01 or 02 number.
Final Verdict on Hyperoptic Broadband
Looking for lightning-fast, reliable internet? Hyperoptic is a top choice in the UK broadband market. With top-tier packages boasting average download and upload speeds of 900Mbps, Hyperoptic’s full-fibre broadband network is one of the fastest in the country. The company offers a range of broadband-only and broadband & phone packages, with options for 24-month, 12-month, or rolling monthly contracts. Though coverage is currently limited to large blocks of flats and apartments in just 57 towns and cities, Hyperoptic was named ‘Best Superfast Broadband Provider’ at the Internet Service Provider Association awards, making it a highly respected option. Prices start from just £45 a month, and the first three months are free. Check availability in your area and find out more on the Hyperoptic Broadband website.
FAQ and Questions By Our Users Section
There can be several reasons why your broadband connection may be slow. Some of the most common causes include:
Network congestion: If many people are using the same network at the same time, it can cause network congestion and slow down your broadband speed.
Distance from the exchange: If you live far away from your broadband provider’s exchange, it can result in slower broadband speeds.
Interference: If there is interference from other electronic devices, such as microwaves, cordless phones, or baby monitors, it can impact your broadband speed.
Outdated equipment: If your modem, router, or other equipment is outdated, it may not be able to handle faster broadband speeds, resulting in slower connections.
To check your actual broadband speed, we recommend using popular third-party speed testing services such as Ookla, Speedtest.net, or Fast.com. These services allow you to test your internet connection speed quickly and easily from any device with an internet connection.
It is definitely possible to switch your broadband internet provider at any time, but it is generally recommended to do so when your contract period comes to an end, as this will allow you to avoid any cancellation charges. If you’re not sure when your contract ends, simply get in touch with your current provider and they should be able to provide you with this information.
It’s also worth noting that if your existing provider notifies you of an upcoming price increase for your broadband package, you have the right to terminate your contract without any penalties within 30 days of receiving the notice, in accordance with Ofcom regulations.
While most parts of the UK have access to standard ADSL copper broadband with average download speeds of 10Mbps, faster fibre optic broadband options such as ‘Superfast Broadband’, ‘Ultrafast Broadband’, and ‘Full Fibre’ or ‘Gigabit capable’ Broadband can offer a significantly better experience with average speeds ranging from 36Mbps to 1Gbps (1 Gigabit per second). Currently, Superfast Broadband is available to 95% of UK homes with an average fibre speed of at least 30Mbps, while around 70% of UK homes can access Ultrafast/Gigabit Broadband with average speeds of 1Gbps, largely thanks to the Virgin Media network. Various providers including Virgin Media, Openreach (used by the likes of BT, Sky, TalkTalk, Vodafone, Plusnet & others), CityFibre (used by Vodafone, TalkTalk and others), Gigaclear and Hyperoptic are rolling out Ultrafast and Full-Fibre broadband networks with speeds capable of 1 gigabits per second (1Gbps) in different areas across the country. For more information, check out our fibre broadband guide.
At Broadbandpicker, we make every effort to ensure that the costs displayed on our website are checked regularly and completely accurate.
The broadband speeds we display are average speeds and may vary depending on the package.
Please note that the monthly costs displayed may change during the contract period.
Broadbandpicker.com uses cookies to ensure that our website functions effectively and efficiently. To learn more about how we use cookies, please visit our Privacy Policy page. By continuing to use our website, you agree to our Privacy Policy and our use of cookies.